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Frequently Asked Questions

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to ensure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one-half hour before closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card. In addition to our application fees, there is a one-time administrative fee of $200.  All application and administrative fees are nonrefundable.  To reserve a home, a holding fee of $250.00 is due at the time of application.  The holding fee is non-refundable but applies to your rent balance at move-in.

Start your application online. You may also apply in the office.

Residents are responsible for all utilities at Forest Hills Apartments, and costs may vary. Residents are responsible for additional items such as cable and internet services.

The security deposit can be as low as $250 but will vary. Please get in touch with the office for additional, up-to-date information.

Rent is always due on or before the first of the month; however, if you do not pay all rent on or before the 5th day of the month, you'll pay a late charge of 5% of the rental payment or $15.00, whichever is greater.

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. Our community is proud to share that we have no breed or weight restrictions.  For any number of pets, there is a $350.00 non-refundable fee for your first pet and an additional $100.00 fee for a second pet.  Pet rent is $25 per month per pet. Our full pet policy can be viewed on our pet policy page.  

Resident Questions

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee will vary depending on the size of the apartment. Please ensure you reference your signed lease agreement and confirm policies with your Property Manager, as there could be unique circumstances.

Service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the Property Manager as soon as possible in this situation. You must provide written notice and a copy of your military orders.

Please let our office know if you love our apartments and your friend wants to move to Forest Hills! While we do not have a resident referral program, we welcome you to bring family or friends to visit us.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if enrolled in our online services.

If someone is temporarily staying with you, please let the office know so we can accommodate parking. If someone is permanently moving in, they must fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, before moving out. If you need to move out at the end of your lease term, please remember to come in 60 days before the lease expires to provide your written notice.

Our community bundles your internet into your monthly rent.  This service is an additional $50.00 per month and the internet that is provided to you includes Spectrum Internet Ultra up to 400 MBPS.  At this time, cable is not included.  Please contact our office for more information about local cable providers.  

Forest Hills has a community BBQ area; grills are prohibited on balconies/patios.

If you are locked out during business hours, you can come to the office to be let back in your apartment. Please do not call emergency maintenance. You must contact a locksmith if you are locked out after regular business hours.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

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Our team is always ready to answer your questions.